Frequently Asked Questions

UR Trains Frequently Asked Questions:

We appreciate that you first consult the Frequently Asked Questions below before contacting us for help. If the FAQ is of no help, please get in touch with us InWorld by sending a NoteCard. Or use the contact form on this website.

1. What do i get when i purchase UR Trains?
2. What do i need to run UR Trains on my sim?
3. Are the trains able to cross simborders?
4. Can i use the system one more than one sim?
5. Can i use my own or other tracks instead?
6. Will you provide API (application programming interface) components?
7. Are the updates free of charge or available for a fee?
8. My trains seems to get stuck in the corners, what can i do?
9. Can i let others drive the trains?
10. Why do you provide only one ownerkey per basic pack?
11. Am i able to let passengers pay to ride?
12. When seated, my avatar is partial outside the train, what's wrong?
13. What are the permissions of the products?
14. Does the train system cause lag?
15. Can i use the trains on the SLRR?


1. What do i get when i purchase UR Trains?

You need at least the Basic Pack to get started.
The basic pack contains all items needed to set up your own railway.
Items are; tracks, signals, autodrive system and the Benelux Trainset.
The other trains, buildings and systems are add-ons for the Basic Pack.

2. What do i need to run UR Trains on my sim?

Our advice is at least a quarter of a sim space. More is better.
The prims needed for the systems depends on the size of the track, amount of rezzed trains and installed systems, like signals and autodrive. Primcounts are variable, but you can make a calculation by add up the numbers of track primcounts here.
You can find all primcounts of the other items on the product pages.

3. Are the trains able to cross simborders?

Not yet, we are working to achieve that feature as soon as possible.
Physics are complex and the trainsets makes it harder to cross simborders, especially when avatars are seated.
A temporary possibility could be making crossing stations on the simborders where people just can take the next train.

4. Can i use the system one more than one sim?

Yes, but as you may understand we have to secure our systems against abuse.
If you want to install the trainsystem one more than one sim, please contact us. We will provide additional owner keys based on sim name for a one time setup fee of 1000L$ per sim.

5. Can i use my own or other tracks instead?

No that is not possible. Our trains will only function on our tracks, because of physics, model differences and the use of scripts in some parts.
The tracks are build for the trains and the trains are build for the tracks.

6. Will you provide API (application programming interface) components?

We don't have the intention to do so. Our system is complex and we need to make regular updates for it. If we need to consider with every person who has made things for our system, we are not free to just change things radically. Plus we need to keep the system protected against abuse.

7. Are the updates free of charge or available for a fee?

Updates on versions are free, like 1.00 to 1.99 for example.
Completely new versions, like 2.0 are just new products.
We need to keep the products you buy functioning, which is free of fee.

8. My trains seem to get stuck in the corners, what can i do?

If your sim is restarted recently while a train was driving, most likely physics became corrupt after that. To solve this issue you need to rez a new train.
If the above isn't working, please check if the trackpieces are aligned correcly or that there are no invisible objects blocking the trains path.

9. Can i let others drive the trains?

Yes, groupmembers share the same rights as the owner.
They can control trains, rezzors and switches.
If the trains are unlocked everybody can drive the trains.
The basic drivingfunctions, like train on/off, doors open/close, throttle and gear handles are controllable for everybody.

10. Why do you provide only one owner key per basic pack?

As you may understand we have to secure our systems against abuse.

If you want to install the trainsystem one more than one sim, please contact us. We will provide additional owner keys based on sim name for a one time setup fee of 1000L$ per sim.

We will not replace a lost primary owner key (included in the Basic Pack).

11. Am i able to let passengers pay to ride?

Yes, we built in a Pay2Ride function. We will provide a ticket vending machine for that purpose too.

12. When seated, my avatar is partial outside the train, what's wrong?

We use animations for the sit poses. Turn off your AO (Animation Override) or at least the sit animation override.

13. What are the permissions of the products?

All product permissions can be found on the Product pages.

14. Does the train system cause lag?

We tested the system with 8 trains (32 cars) running succesfully.
Overkill will lag of course, but a normal configuration of 4/5 operational trains isn't a problem at all.
Full prim sims will give the best performance, homesteads can get affected by other resource taking homesteads sharing the same SL server.

15. Can i use the trains on the SLRR?

No, the train system is not compatible with the Second Life Rail Road. Our rail gauge is smaller and uses a different kind of track and guide rail.

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